Returns

In the unlikely event that you are not happy with your purchase, we offer FREE Returns within 7 days.

Purchased items at regular price may be returned for FREE within 7 days of receipt for a refund of that item, or in exchange for a different size.

Within 14 days of Shop Brett Robson receiving the returned item(s), either:

1. The refund amount will be credited to your credit card via Payfast or via EFT
2. You will receive the exchanged item

Should you return the item after 7 days, it will remain the responsibility of the client. You can return your order via the SA Post Office or via a courier service. Please let us know you will be sending us a parcel in advance by emailing our returns email address below.

In all cases, the returned item must be in its original condition (unworn/unused/sellable), with all tags still attached.

**Kindly note, exchanges will only be facilitated on one occasion  Should a customer request to exchange items more than once  - it will be at the cost of the customer.

**Returns / Exchanges will not be facilitated after 30 days of the customer receiving an item

**PLEASE NOTE ALL SALE PURCHASES ARE FINAL.  No returns, exchanges or refunds.

**NO returns, refunds or exchanges on accessories (belts & chains) & bralettes

**Courier/Shipping fees will not be refunded

Should you have any queries, please do not hesitate to contact returns@shopbrettrobson.com